The advantages of the ekey online shop for ekey dealers

Shop online at ekey now!

Top sellers

Available at any time

ekey top sellers are shipped within one working day after receipt of order.

Live chat

Questions possible at any time

For questions, there is a live chat in the ekey online shop or the option to leave a message.

Purchase on account

Pay later

As an ekey dealer, your order in the ekey online shop is automatically placed on account.

Always up to date

Prices and instructions

In the ekey online shop you will always find your current prices as well as relevant download files.

Free shipping

For orders over €200

Orders in the ekey online shop with an order value over €200 are free of shipping costs (Austria/Germany).

Matching accessories

Immediately visible

In the ekey online shop, you will find the matching accessories directly with the respective products.

Online offers

Exclusively for ekey dealers

In the ekey online shop, you benefit from exclusive online offers for ekey dealers.

Product search

Find what you need fast

Search the ekey online shop by product name or part number.

Further advantages of the ekey online shop for ekey dealers

  • No minimum quantity surcharge for orders in the ekey online shop
  • Free B2B online shop access for you as an ekey dealer
  • Tracking code for shipment tracking in your account
  • Credits visible in your account
  • Full purchase history visible in your account
  • Shipping directly to your customer possible
  • Desired date of delivery selectable
  • And much more

You don’t have a B2B online shop access yet?

Benefit by requesting your free B2B online shop access now. We will activate it for you and store your purchasing conditions.

The most frequently asked questions about the ekey online shop

To ensure that no unanswered questions get in the way of your online shop order, we would like to address the most important questions about ordering from the ekey online shop as an ekey dealer below. If you have any further questions, please feel free to contact our customer service.

Please be sure to contact us by email if you:

  • have already purchased from us, so that we can activate your existing customer account for our online shop;
  • are a reseller in the electrical or fittings industry, so we can create your B2B online shop access and store the right purchasing conditions for you.

Please contact us by email so that we can store your purchasing conditions for you at your B2B online shop access. You can then place your online order in the ekey online shop.

You select the ekey products you want in the ekey online shop and place them in your shopping cart. Once you have added all products to the shopping cart, click on the “Checkout” button. If you have not yet logged into the webshop at this point, you can now log in with your B2B online shop access. If you do not yet have a B2B online shop access, please contact us by email. After successful registration, you will now be taken to the actual purchase process. The purchase process consists of the following four steps:

  1. Billing and shipping information
  2. Delivery method
  3. Payment information
  4. Order overview

You always have the option to interrupt the purchase process, for example, to edit the shopping cart again (“Edit shopping cart”). The last point “Order overview” contains again an overview of the products you have selected. Now confirm the Terms of Business and click on the button “Order with obligation to pay”.

The receipt of order, which you receive via email, does not yet represent an order confirmation, but is only intended to give you the opportunity to check the data you have entered. The contract is concluded exclusively in German.

We deliver exclusively to Germany and Austria. We recommend customers from other countries to contact us.

For deliveries within Austria and to Germany, we charge a flat shipping fee of €4.90 per delivery for orders under €100. Orders with an order value over €100 are free of shipping costs.

Delivery of available products to Germany and Austria usually takes 3 working days. If special shipping information is stored here with the product itself, these apply.

Contact ekey customer service now

Do you still have unanswered questions about your B2B online shop access or about ordering in the ekey online shop in general? Then contact the ekey customer service now by email at office@ekey.net or by phone during office hours.

Mon–Thu: 8:00 AM–4:00 PM
Fri: 8:00 AM–1:00 PM